Customer Record

Customer Record

The Customer Record is where the Customer specific information for each Customer resides in the system.  Once you have opened a Customer Record, the General Tab of the record will be displayed.  In addition to the information found on the General tab, Customer Additional Info, Customer related Open Transactions, Customer related All Transactions, Customer related Contacts, and Customer Locations are available to users.  Additionally, for those using the Franchising Module, Franchisee Additional Info will also be made available on Customers identified as Franchisee Location Customers. To add a new Customer, hover over the Customer tab in the top ribbon, and click New Customer.  This will open up a new tab with … Continued
Payment Terms

Payment Terms

Payment Terms are used throughout Restaurant365 to specify the Terms in which a payment should be received.  There are five Payment Term Pre-sets that exist when the system is created.  Apart from those five payment terms, users will need to create and manage the Payment Terms necessary for their organization. Create Payment Terms To Create a new Payment Term, hover over Administration on the top ribbon, and click New Payment Term.  Additionally you can type in the name of a Payment Term in any Payment Terms selector boxes (on Customer, AP/AR Invoices etc.) and if the record does not exist, … Continued
House Accounts

House Accounts

  1.) Overview of the Accounting for House Accounts Here is a recap of the accounting (debits and credits) in the House Account Invoicing Process. House Accounts hit GL accounts based on the following: A customer orders in POS and pays with House Account. That House Account imports to R365 as a payment type and debits whichever GL Account you setup on the payment type (usually called House Account Receivable or Uninvoiced House Account or something similar) When you run the House Account invoicing, it finds all house account payments that came over from POS within the date range they … Continued
Add a New Sales Item

Add a New Sales Item

To begin the process of adding a New Sales Item to Restaurant365, hover over Item in the top ribbon and click New Sales Item.   The ‘New Item’ window appears with the Item Type set to ‘Sell Only’   A sales item is something you are going to sell to a customer but are not going to enter in your point of sale system. It may be something such as consulting services or rental of party equipment. It is an item that you will add to an invoice and send to your customers for payment with terms. As an example, I’ll … Continued
AR Credit Memo

AR Credit Memo

The AR Credit Memo is part of Accounts Receivable within the Accounting module of Restaurant365.  They are generally used to apply to AR Invoices (cancel out the invoice) by issuing a credit to a customer. To create a credit memo, select Customer – Credit Memo in the top main ribbon. Fill out the required fields: Number – number of credit memo.  This is usually an auto generated sequential number managed under Accounting – Administration – Auto Numbering in left hand navigation Customer Date Location Fill out other non-required fields as desired such as Comment and Address (address is entered by hitting … Continued
AR Invoice

AR Invoice

The AR Invoice is part of Accounts Receivable within the Accounting module of Restaurant365.  The AR Invoice is used to generate a professional invoice to provide to customers for services or goods you sell them billed separately from your point of sale system. A few examples of this would be to bill house accounts for food provided during the month or to bill for a speaking assignment at a trade show. For information on billing house accounts specifically, click the following link: Setting Up and Using House Accounts Before we begin entering an invoice, we must first have setup Sales Items. … Continued
Franchising Module Overview

Franchising Module Overview

The franchising module assists restaurant groups in tracking franchisees, each franchisee location, contracts, franchisee daily sales, and automates franchisee billing/ACH payment collection.  To access this module, select it from the drop down at the top of the left hand navigation pane.  Below is a brief description of the different elements of this module: Franchisee – this is the top level franchisee that may own 1 or more franchise location stores.  On this record you store details about this franchisee, how you will bill them, view their list of stores, and create and view people who are your contacts at this franchisee. … Continued
Add A Location Logo

Add A Location Logo

To add your company logo to print on your AR Invoices and Statements follow the steps below. 1. Create a Logo.bmp, Logo.jpg, or Logo.png file for your company logo 2. Add the logo to Locations with AR Transactions/Catering Events Open the Location Record and click on ‘Logo’   A new Pop-up will open. Select the Logo File and then click on ‘Open’.  This will attach the logo file to the location record.   Now when you print an AR Invoice or Statement the logo will show.   Note: You may have to adjust File Size or Resolution to adjust the size or clarity of the Logo. … Continued
Entering Beginning Balance Transactions

Entering Beginning Balance Transactions

When implementing Restaurant365 you will need to input beginning balance transactions for GL Balances, Open AP Transactions, Open AR Transactions, and Unreconciled Bank Transactions.  The majority of beginning balance items will be imported during the implementation process.  However, after go-live you may identify some discrepancies that may require you to add some additional beginning balance transactions. To add a new beginning balance transaction for GL Balances, Open AP, Open AR, or Unreconciled Bank Items, follow the steps below.   Select ‘Administration’ in the top ribbon and then select ‘New Beginning Balance’.  This will open a list of available beginning balance options. Available Beginning Balance Transaction Options AP … Continued
AR Payment

AR Payment

The Customer Payment is part of Accounts Receivable within the Accounting module of Restaurant365.  During this training we will cover the following features and topics: Uses and Purposes of the AR Payment Opening the AR Payment Window Entering Payment Details Applying Payments Let’s get started! The AR Payment transaction is used to record receipts from customers for invoices you had sent to them from the AR Invoice or Catering module. Regardless of the method of payment and the timing of your actual deposit of these funds, you will use this window to record the receipt. You will have the opportunity … Continued