Customers | Restaurant365 Customer Center

Adding a Contact

You can add new contacts in Restaurant365 in various areas of the different modules. In most cases, your contact is related to a Vendor or Customer. If so, it is best to open the Vendor or Customer Record, and directly add the Contact in the Contact Section. Adding from this areas is the most streamlined approach, because it automatically links the Contact to a Record, and it auto-populates the address and phone information for ease of entry. To add a Contact click on ‘Primary Contact’ or type a value in to the Primary Contact field and then hit tab or enter. This will … Continued

Add A Location Logo

To add your company logo to print on your AR Invoices and Statements follow the steps below. 1. Create a Logo.bmp, Logo.jpg, or Logo.png file for your company logo 2. Add the logo to Locations with AR Transactions/Catering Events Open the Location Record and click on ‘Logo’ A new Pop-up will open. Select the Logo File and then click on ‘Open’. This will attach the logo file to the location record. Now when you print an AR Invoice or Statement the logo will show. Note: You may have to adjust File Size or Resolution to adjust the size or clarity of the Logo. … Continued

AR Payment

The Customer Payment is part of Accounts Receivable within the Accounting module of Restaurant365. During this training we will cover the following features and topics: Uses and Purposes of the AR Payment Opening the AR Payment Window Entering Payment Details Applying Payments Let’s get started! The AR Payment transaction is used to record receipts from customers for invoices you had sent to them from the AR Invoice or Catering module. Regardless of the method of payment and the timing of your actual deposit of these funds, you will use this window to record the receipt. You will have the opportunity … Continued

Upload File

Records throughout Restaurant365 have a button near the bottom of each page labeled ‘Upload File’. This allows the user to upload an attachment to that particular record. Uploading attachments to records can be very useful for audit purposes, and is especially useful for AP Invoices. A user can attach a PDF version of an invoice to the actual accounting record of the AP Invoice. Uploading a file To upload a file to a record in Restaurant365, click the ‘Upload File’ button on the record you wish to attach a file to. This will open a file selector prompt, where upon selecting … Continued

Payment Terms

Payment Terms are used throughout Restaurant365 to specify the Terms in which a payment should be received. There are five Payment Term Pre-sets that exist when the system is created. Apart from those five payment terms, users will need to create and manage the Payment Terms necessary for their organization. Create Payment Terms To Create a new Payment Term, hover over Administration on the top ribbon, and click New Payment Term. Additionally you can type in the name of a Payment Term in any Payment Terms selector boxes (on Customer, AP/AR Invoices etc.) and if the record does not exist, … Continued

Customer Record

The Customer Record is where the Customer specific information for each Customer resides in the system. Once you have opened a Customer Record, the General Tab of the record will be displayed. In addition to the information found on the General tab, Customer Additional Info, Customer related Open Transactions, Customer related All Transactions, Customer related Contacts, and Customer Locations are available to users. Additionally, for those using the Franchising Module, Franchisee Additional Info will also be made available on Customers identified as Franchisee Location Customers. To add a new Customer, hover over the Customer tab in the top ribbon, and click New Customer. This will open up a new tab with … Continued

Move Customer List From Quickbooks to Restaurant365

If you use Quickbooks and are now setting up Restaurant365, moving your customer list over is easy. Just follow the steps below: In Quickbooks go to Reports – List and run the Customer Contact List report On this report click the “Customize Report” button in the upper left corner In the window that pops up, in the Columns box, select the following columns (and uncheck any others that might be selected). Be sure to choose this exact list of columns, then click OK Active Status, Customer, Phone, Fax, Contact, Bill From 1, Bill From Street 1, Bill From Street 2, Bill From City, … Continued