Customer Record

Customer Record

The Customer Record is where the Customer specific information for each Customer resides in the system.  Once you have opened a Customer Record, the General Tab of the record will be displayed.  In addition to the information found on the General tab, Customer Additional Info, Customer related Open Transactions, Customer related All Transactions, Customer related Contacts, and Customer Locations are available to users.  Additionally, for those using the Franchising Module, Franchisee Additional Info will also be made available on Customers identified as Franchisee Location Customers. To add a new Customer, hover over the Customer tab in the top ribbon, and click New Customer.  This will open up a new tab with … Continued
Move Customer List From Quickbooks to Restaurant365

Move Customer List From Quickbooks to Restaurant365

If you use Quickbooks and are now setting up Restaurant365, moving your customer list over is easy.  Just follow the steps below: In Quickbooks go to Reports – List and run the Customer Contact List report On this report click the “Customize Report” button in the upper left corner In the window that pops up, in the Columns box, select the following columns (and uncheck any others that might be selected).  Be sure to choose this exact list of columns, then click OK Active Status, Customer, Phone, Fax, Contact, Bill From 1, Bill From Street 1, Bill From Street 2, Bill From City, … Continued
Adding a Contact

Adding a Contact

You can add new contacts in Restaurant365 in various areas of the different modules. In most cases, your contact is related to a Vendor or Customer. If so, it is best to open the Vendor or Customer Record, and directly add the Contact in the Contact Section. Adding from this areas is the most streamlined approach, because it automatically links the Contact to a Record, and it auto-populates the address and phone information for ease of entry. To add a Contact click on ‘Primary Contact’ or type a value in to the Primary Contact field and then hit tab or enter.  This will … Continued
Autonumbering

Autonumbering

In Resaurant365, unique identifiers are important for numerous reasons.  To allow for the easy creation of unique records, many transactions have an Autonumbering feature that is managed under the Administration section of the Accounting Module.  When selected, the Autonumbering Next XX # (1) will be displayed next to the Prefix (if any) (2) as shown below.  To save any adjustments to the next number, or prefix, be sure to click the Submit button to the right of each Autonumbering line item.
Add a New Sales Item

Add a New Sales Item

To begin the process of adding a New Sales Item to Restaurant365, hover over Item in the top ribbon and click New Sales Item.   The ‘New Item’ window appears with the Item Type set to ‘Sell Only’   A sales item is something you are going to sell to a customer but are not going to enter in your point of sale system. It may be something such as consulting services or rental of party equipment. It is an item that you will add to an invoice and send to your customers for payment with terms. As an example, I’ll … Continued
AR Credit Memo

AR Credit Memo

The AR Credit Memo is part of Accounts Receivable within the Accounting module of Restaurant365.  They are generally used to apply to AR Invoices (cancel out the invoice) by issuing a credit to a customer. To create a credit memo, select Customer – Credit Memo in the top main ribbon. Fill out the required fields: Number – number of credit memo.  This is usually an auto generated sequential number managed under Accounting – Administration – Auto Numbering in left hand navigation Customer Date Location Fill out other non-required fields as desired such as Comment and Address (address is entered by hitting … Continued
AR Invoice

AR Invoice

The AR Invoice is part of Accounts Receivable within the Accounting module of Restaurant365.  The AR Invoice is used to generate a professional invoice to provide to customers for services or goods you sell them billed separately from your point of sale system. A few examples of this would be to bill house accounts for food provided during the month or to bill for a speaking assignment at a trade show. For information on billing house accounts specifically, click the following link: Setting Up and Using House Accounts Before we begin entering an invoice, we must first have setup Sales Items. … Continued
Franchising Module Overview

Franchising Module Overview

The franchising module assists restaurant groups in tracking franchisees, each franchisee location, contracts, franchisee daily sales, and automates franchisee billing/ACH payment collection.  To access this module, select it from the drop down at the top of the left hand navigation pane.  Below is a brief description of the different elements of this module: Franchisee – this is the top level franchisee that may own 1 or more franchise location stores.  On this record you store details about this franchisee, how you will bill them, view their list of stores, and create and view people who are your contacts at this franchisee. … Continued
Entering Beginning Balance Transactions

Entering Beginning Balance Transactions

When implementing Restaurant365 you will need to input beginning balance transactions for GL Balances, Open AP Transactions, Open AR Transactions, and Unreconciled Bank Transactions.  The majority of beginning balance items will be imported during the implementation process.  However, after go-live you may identify some discrepancies that may require you to add some additional beginning balance transactions. To add a new beginning balance transaction for GL Balances, Open AP, Open AR, or Unreconciled Bank Items, follow the steps below.   Select ‘Administration’ in the top ribbon and then select ‘New Beginning Balance’.  This will open a list of available beginning balance options. Available Beginning Balance Transaction Options AP … Continued
Add A Location Logo

Add A Location Logo

To add your company logo to print on your AR Invoices and Statements follow the steps below. 1. Create a Logo.bmp, Logo.jpg, or Logo.png file for your company logo 2. Add the logo to Locations with AR Transactions/Catering Events Open the Location Record and click on ‘Logo’   A new Pop-up will open. Select the Logo File and then click on ‘Open’.  This will attach the logo file to the location record.   Now when you print an AR Invoice or Statement the logo will show.   Note: You may have to adjust File Size or Resolution to adjust the size or clarity of the Logo. … Continued