Contact Support

Contact Support

If you are having a problem with the application, please contact support. There are 2 ways to contact Restaurant365 support: Send an email to support@restaurant365.net Start a ticket through the Restaurant365 Support Portal   The Restaurant365 Support Portal can be found on this page: http://help.restaurant365.net/support/login   The Support Portal login is different than your Restaurant365 login. If you would like to create an account in the support portal, follow these steps: Log in to your email address that you want to use as your username in the R365 Support Portal (this is the email that will be used for the correspondence between … Continued
Location Setup and Overview

Location Setup and Overview

Locations, like Legal Entities, are critical to both Accounting and Operations in Restaurant365.  In this training we will review the Location record in detail.  Click here for more information on how to Create a New Location Jump to Section: Location List View Location Record: Overview Location Record: General Location Record: Default Accounts Location Record: Labor Estimates Location Record: POS Integration Settings Location Record: Goals Location Record: Day Parts Location Record: Breaks & Split Location List View Each Location in Restaurant365 will exist as a Location record, found in the ‘Locations’ list view, under the ‘Administration’ section in the Accounting Module.   Upon selecting the ‘Locations’ list view, you will … Continued
To Do Lists

To Do Lists

The To Do Checklist is found in the left hand navigation under Accounting – Report – To Do Checklist.  This list displays various tabs with items that the system has flagged as requiring setup or attention.  If nothing is requiring attention on a specific tab, that tab won’t be displayed.  The To Do List has the following tabs: Record Setup – this tab shows a row for each record in the system missing required fields.  For example if a GL Account was missing GL Type then there would be a row for that account and the row would have a comment … Continued