Training | Restaurant365 Customer Center

Working with Lists

Column Sort, Order, Size Click column header to sort, click again to sort descending, click 3rd time to turn off sort on that column While 1 column is sorted, if they click another column header it will sort by that column as a secondary sort (can sort by as many columns as desired) To quickly clear all sorts on a list click Clear Sort button above grid Resize columns by clicking the edge of that column’s header Move columns around to reorder by clicking the column header and dragging to another position To show/hide columns in the view, click … Continued

What Do I Do If My POS Numbers Don’t Match Restaurant365?

Restaurant365 provides a very powerful and reliable integration with your POS system. In the rare event that your POS sales numbers don’t match the DSS record in Restaurant365, here are the steps you should take: Check to make sure the POS was closed out and completed before the Restaurant365 integration ran. If not, re-run the the integration for that day using the Import Tool. Check to see if any changes have been made to your POS. If there have been, please make us aware of these changes. Review your Restaurant 365 Sales Accounts, Payment Type Accounts and Job Titles to … Continued

Entering Beginning Balance Transactions

When implementing Restaurant365 you will need to input beginning balance transactions for GL Balances, Open AP Transactions, Open AR Transactions, and Unreconciled Bank Transactions. The majority of beginning balance items will be imported during the implementation process. However, after go-live you may identify some discrepancies that may require you to add some additional beginning balance transactions. To add a new beginning balance transaction for GL Balances, Open AP, Open AR, or Unreconciled Bank Items, follow the steps below. Select ‘Administration’ in the top ribbon and then select ‘New Beginning Balance’. This will open a list of available beginning balance options. Available Beginning Balance Transaction Options AP … Continued

Payment Type Accounts Overview

Purpose & Overview: Payment Type Accounts are required for all POS integrations to Restaurant365 in the same way Sales Accounts are. A Payment Type Account’s purpose is to tell Restaurant365 what GL Account to debit when accounting for individual sales tickets imported from the POS. It is a ‘mapping’ of tenders, discounts, and other offsets/reductions to the sale of goods in the POS system, to a Restaurant365 GL Account. Here is a diagram & example: The Restaurant365 POS integration automatically creates unique Payment Type Account records (in R365) for every payment & discount from sales tickets imported from the POS … Continued