Security & Access | Restaurant365 Customer Center

Resetting User Passwords

Administrative users that have access to the ‘Setup Assistant’ also have the ability to reset other Users’ passwords. This can be accomplished on the ‘Users & Security’ Section of the Setup Assistant, on the ‘Users’ Step. Hover over the ‘Administration’ menu in the top ribbon and select ‘Setup Assistant’ to open the Setup Assistant Navigate to the ‘Users’ Step on ‘Users & Security’ Section by clicking ‘Users & Security’ This list will contain all of your Users with access to R365, including Employees that have been granted the ‘Employee App Access’ role Users that have never logged in to the … Continued

Employee App Access

Granting Employees access to the R365 Mobile App and limited-use portals of R365 is a simple process. Once the Employee record has been imported from the POS via the POS Integration (or manually created), the record can be granted ‘App Access’ by clicking the ‘App Access’ checkbox on the General tab of the record. Granting App Access Checking this box and saving the record makes several things happen throughout R365. We will demonstrate each in sequence: 1) Temporary Password Upon reloading the page, the ‘Send Temporary Password’ button appears next to the ‘App Access’ checkbox. This … Continued

My Reports Overview

Overview My Reports is the home to all reports in Restaurant365. Reports are sorted and displayed on tabs that group the reports together, including User defined ‘Favorites’. In order to view or access any report, a User must first be assigned to a Report Role that contains the specific Report. Users will not be able to view, or run, any Reports that are not part of that Users’ Report Role. Report Roles can be created and managed by an administrator and can be assigned to as many or few Users as needed. Security Users with the security role of … Continued

My Reports: Report Roles Setup

Report Roles must be created in order to access the Reports located in ‘My Reports’. Click here for more information about My Reports Alternatively, if all users will need access to ‘All Reports’, this can be set on the User Record. Click here for more information on granting access to ‘All Reports’ Setup Report Roles Navigate to the Report Roles Setup screen to Create and View Report Roles Hover over the ‘Administration’ menu in the Top Ribbon, then hover over the ‘Users & Security’ sub-menu and select ‘Report Roles Setup’. The Report Roles Setup page will load in a new … Continued

My Reports: Assigning Report Roles

Report Roles grant access to specific Reports found in ‘My Reports’. Click here for more information on My Reports Assign Report Roles Report Roles can be be assigned using two different methods: Manually on the User Record Using ‘Mass Role Update’ Assign on User Record User Records are located in the ‘Users’ list in the ‘Administration’ subsection of the Accounting Module. Open the User Record of the User that will have the Report Role assigned and navigate to the ‘User Roles’ tab. User Report Roles are located in the section located to the right of the tab. … Continued

User Setup, Security, and Location Access

Setting up users and managing security is found in a few windows under the Administration section. Only users assigned the R365 User Setup role will be able to see these items. In order to receive this role contact support@restaurant365.net. Listed below are the different elements: Create New User Select Administration – New User (in top ribbon) to open user form Fill in the form with user full name, user login you want them to use, password (they can change this once logged in), default location, and the user’s email If this user will send email out of Restaurant365, fill in … Continued

Security Role Descriptions

Security Roles in Restaurant365 determine the access a User has in Restaurant365. Security Roles are broken down by two types: Primary and Secondary. Each User must have a Primary Role to be able to log in to the system. Additional Secondary Roles can then be applied as needed to grant the User additional system access (additional modules, screens, features, menus etc.). For steps on how to assign Security Roles to Users, please refer to the User Setup, Security, and Location Access training. Primary Roles Accounting Manager – Access to almost all functions in the system. It includes access associated with … Continued

Employee Access to Scheduling

Restaurant employees can access their own schedule and make requests such as time off and shift trades through the mobile app or a web browser as described below: How to Setup Employees to Access Scheduling Features Employees are setup to access both the mobile app and web application with these same steps: Open the Employee Record and complete all of the required fields, including the ‘Preferred Contact Method’ Click the ‘App Access’ check box and save the Employee Record Press the ‘Send Temporary Password’ button to send an email or text to the Employee with a temporary password and … Continued

P&L Comparison Screen

Overview The P&L Comparison Screen is a report found in the ‘Reports’ subsection of the ‘Operations’ module. Only Users that have been assigned the ‘P&L Comparison Screen’ security role will see and be able to run this report. What makes this report unique, is the ability for your Restaurant Managers to see and compare the P&L numbers to all other Locations in your Restaurant group. This is accomplished without granting those Users access to the other Locations and Data. The data that is returned is anonymized by replacing the Location Name / Number with a generic ‘Location #’ value. This … Continued