Sales | Restaurant365 Customer Center

Troubleshooting Missing Daily Sales Summary

Missing Daily Sales Summary In the event that the Daily Sales Summary (DSS) does not automatically import, following the close of the preceding daily sales, try the following steps before contacting Restaurant365 Support: 1) Ensure that the Back Office Computer is running 2) Ensure that the Back Office Computer has an active internet connection If the computer was off, or the internet was down, the auto-import tool cannot run. Continue to the options listed below Options: Manually import the Daily Sales Summary via the Restaurant365 Auto-Import Tool Note: This option is only available on Non Cloud-based POS … Continued

Manually Delete DSS

To manually delete a DSS file, a User must have the primary security role of ‘Accounting Manager’ or the secondary security role of ‘Master Record Delete’. Click here for more information on Security Roles A User with the requisite security would navigate to the Daily Sales Summary list view in the Operations Module, select the DSSs that will be deleted, and click the ‘Delete Selected’ button in the filter ribbon Important Notes / Warnings: The Deletion process can take several minutes. Once clicking ‘Delete Selected’, do not refresh the page or hit the refresh arrows on the table. Many records … Continued